Lead Import

Elicia AI offers multiple ways to import your leads, making onboarding fast and flexible. Choose the method that fits your workflow best.

1. CSV Upload

  • Download the CSV template from the import page.
  • Fill in your lead data (name, phone, email, etc.).
  • Upload the completed file to Elicia AI.
Tip: Make sure your CSV matches the template format to avoid errors.

2. CRM Sync

  • Connect your existing CRM (e.g., HubSpot, Salesforce) in the Integrations section.
  • Authorize Elicia AI to access your lead data.
  • Choose which leads to import and start the sync.
Tip: Check your CRM permissions if you encounter sync issues.

3. Manual Entry

  • Go to the Leads section in Elicia AI.
  • Click "Add Lead" and fill in the required information.
  • Save the new lead to your database.

Troubleshooting

  • If your CSV fails to import, double-check the column headers and data format.
  • For CRM sync issues, ensure your integration is active and permissions are granted.
  • Contact support@elicia-ai.com for further help.